Return & Refund Policy

Return & Refund Policy
Thank you for shopping at Optiat! If you are not entirely satisfied with your purchase, we'll do our best to help.

Returns
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused and as-new. The item must be in the original packaging and you'll need the receipt/proof of purchase please!

Refunds
Once we receive your item, we'll check it out and notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You'll then receive your money back within 5 working days.

Shipping
You are responsible for paying for the shipping costs to return an item. Shipping costs are non-refundable.

Contact Us
If you have any questions on how to return your item to us, please contact us!
Send an email to contact@optiat.com or give us a call on 0800 368 9570 and we'll help the best we can!